My account was deactivated — what now? – Paathz

Deactivations happen for one of four reasons — inactivity, self-request, verification failure, or terms violation — and three of the four are typically recoverable.

Inactive (12+ months): sign in to fully restore.
Self-requested in last 30 days: signing in restores automatically.
Verification failure: contact support; usually resolves with more info.
Terms violation: notice explains why; some are appealable, some aren't.
Permanent deletion after 30 days of self-request.

Good to know We never deactivate without a specific reason, and you can always reach out via chat to ask what happened — we don't hide the cause.